Disclaimer | ICAR

Welcome to the official website of iCar Auto and its subsidiaries (collectively, the "Company," "we," "us," or "our"). Headquartered in Hong Kong and operating across 28 countries, we are pleased to provide you access to our global parent website and associated digital platforms (the "Website").

These Terms of Use govern your access to and use of the Website. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our global Privacy Policy. If you do not agree to these terms, you must not access or use the Website.

Important Notice: Dispute Resolution

These Terms of Use contain a binding dispute resolution provision that requires individual arbitration, waives your right to a trial by jury, and waives your right to participate in any class action or representative proceeding for any disputes arising from your use of this Website.

1. Eligibility and Availability

To access or use this Website, you must satisfy the following criteria:

You are at least 18 years of age (or the age of majority in your jurisdiction).
You reside in a territory or country where the Website’s services are explicitly made available by the Company.

We reserve the right, in our sole discretion, to modify eligibility requirements or restrict access to the Website (or specific portions thereof) at any time without prior notice.

2. Relationship to Other Policies

Our online data collection practices are detailed in our Privacy Policy, which is expressly incorporated into these Terms of Use. By using the Website, you consent to our data collection, processing, and cross-border transfer practices as disclosed in the Privacy Policy.

If specific regional subsidiaries, online features, promotions, or transactional services (such as vehicle configurations or pre-qualification tools) are subject to localized terms ("Additional Terms"), those terms will be presented to you at the time of use. To the extent there is a conflict, the Additional Terms will govern that specific service.

3. Restrictions on Use

You agree to use the Website only for lawful purposes. You are strictly prohibited from utilizing the Website:

In any way that violates applicable local, national, or international laws or regulations (including data export regulations between Hong Kong, the United States, and our 28 operational countries).
To impersonate or attempt to impersonate the Company, an iCar Auto employee, or any other person or entity.
To engage in conduct that restricts, inhibits, or harms anyone's enjoyment or use of the Website, or exposes the Company to legal liability.

Technological Restrictions

Additionally, you agree not to:

Use any robot, spider, scraper, or other automated device or process to monitor, copy, or index any material on the Website without our prior written consent.
Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt the Website, the hosting servers, or any database connected to our platforms.
Attack the Website via a denial-of-service (DoS) or distributed denial-of-service (DDoS) attack.

4. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all text, software, graphics, displays, images, video, audio, user interfaces, and the "look and feel" arrangement) are owned, controlled, or licensed by the Company, its licensors, or proprietary third-party partners. These assets are protected by Hong Kong and international copyright, trademark, patent, trade secret, and other intellectual property laws.

iCar Auto, our brand logos, corporate colors, and slogans are trademarks of the Company. You are granted no license or right to use any corporate markings, logos, or brand assets without explicit, prior written permission from our global headquarters.

5. Third-Party Links

The Website may contain hyperlinks to external web platforms, third-party service providers, or regional dealership networks. These links are provided solely for your convenience. We do not endorse, control, or assume liability for the content, accuracy, reliability, or privacy frameworks of any third-party websites. Accessing these links is entirely at your own risk.

6. Access, Account Integrity, and Security

If any portion of the Website requires you to set up an account or submit personal details (such as corporate inquiries or talent applications):

You agree to provide accurate, current, and complete information. Inaccurate or obsolete information may result in the immediate termination of your access.
You are entirely responsible for maintaining the confidentiality of your account credentials, passwords, and device security.
You agree to notify us immediately of any unauthorized access or data security breach via the contact information provided below.

7. Disclaimer of Warranties

YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE AND ALL COMPONENT SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, AND WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL CODE.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS PARENTS, SUBSIDIARIES, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, LOSS OF USE, OR LOSS OF DATA) ARISING OUT OF OR CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

IN JURISDICTIONS WHERE THE EXCLUSION OF CERTAIN DAMAGES IS RESTRICTED, OUR TOTAL AGGREGATE LIABILITY FOR DIRECT CLAIMS SHALL BE LIMITED TO THE FEES PAID BY YOU TO THE COMPANY IN THE THREE (3) MONTHS PRECEDING THE CLAIM EVENT, OR $100.00 USD (OR ITS LOCAL CURRENCY EQUIVALENT) IF NO FEES WERE PAID.

9. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, subsidiaries, officers, directors, employees, and licensors from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms of Use, your misuse of the Website, or your infringement of any third-party intellectual property or privacy rights.

10. Governing Law & Jurisdiction

Except as set forth in Section 11 (Dispute Resolution) below, these Terms of Use, your access to the Website, and any legal disputes arising between you and the Company shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to conflict of law principles.

11. Dispute Resolution and Binding Arbitration

Most consumer and business concerns can be resolved efficiently by contacting our central support team. In the event that informal communication fails to resolve a dispute, you and the Company agree to the following framework:

(a) Mandatory Informal Conference

Before initiating any formal legal or arbitration proceeding, the initiating party must send a written Notice of Dispute to the other party via certified mail.

For disputes sent to the Company: Mail to our Hong Kong Headquarters: [Insert Hong Kong Corporate Headquarters Address], ATTN: Legal Department.

The notice must contain your name, address, email, a detailed description of the dispute, and the specific relief requested.

The parties agree to meet via telephone or videoconference within 45 days of receiving the notice to attempt a good-faith resolution. Your personal participation is required even if you are represented by legal counsel.

(b) Binding Arbitration

If the dispute is not resolved within 30 days following the informal conference, either party may commence confidential, binding arbitration.

The arbitration shall be conducted before a single arbitrator and administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force at the time of the dispute.

For users accessing the platform from territories requiring localized consumer administration (e.g., the United States), the arbitration may alternatively be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, with hearings taking place in the county of your billing address.

The arbitrator must apply the substantive law designated in Section 10 and does not possess the power to commit errors of law. Any award violating applicable law may be vacated or corrected by a court of competent jurisdiction.

YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR BATCHED PROCEEDING.

Unless both parties agree in writing, the arbitrator or process administrator may not consolidate more than one individual’s claims, and may not preside over any form of a representative or class proceeding. If this class action waiver is found to be unenforceable, the entire arbitration provision shall be deemed null and void.

(d) Small Claims Alternative

Notwithstanding the above, either party may elect to proceed in a small claims court for any individual dispute that falls safely within the localized statutory and jurisdictional limits of that court.

12. General Provisions

Modifications: We reserve the right to change or update these Terms of Use at any time by posting the revised version online. Your continued use of the Website after modifications are posted constitutes your explicit acceptance of the updated terms.
Severability: If any provision of these terms is held to be invalid, illegal, or unenforceable by a court or arbitrator, that provision shall be eliminated or limited to the minimum extent necessary, and the remaining terms will continue in full force and effect.
Entire Agreement: These Terms of Use, along with our Privacy Policy and any regional Additional Terms, constitute the entire agreement between you and the Company regarding your usage of the Website.

13. Contact Information

For questions, notices of dispute, or requests for clarification regarding these Terms of Use, please reach out to us at:

Email: hq@icarauto.com

Mailing Address: 1003-1004 on Level 10, One Pacific Place, 88 Queensway, Admiralty, Hong Kong